Logs&Events
Activity logs allow you to keep track of the events and actions related to M2E Pro Listing, order management, synchronization running, and to troubleshoot the issues if any occur.
Each log record shows the date/time when an action/event occurred, action/event description, which Listing and Product was impacted by the action/event, whether the action/event was run automatically or manually, etc.
You may see the following types of notification messages:
- Info - informs about the action that occurred.
- Success - confirms that the action was completed successfully.
- Warning - alerts about possible/encountered problems during an action. Warnings do not prevent the action from being completed.
- Error - alerts about problems that occurred during the action. Errors prevent the action from being completed.
Let's take a closer look at the activity logs.
M2E Pro Listing logs
You can access Listing Logs&Events by navigating to Walmart > Logs & Events > Listings . Here you'll find the information about all changes and actions made in M2E Pro Listings.
M2E Pro Listing log keeps the records of what changed in product data, the success of run actions, updating of Magento Product and Walmart Item statuses, warnings/errors returned by Walmart API, etc.
Order logs
Navigate to Walmart > Logs & Events > Orders to get to Order logs. It lets you keep track of what Magento orders, shipments or invoices have been created for the corresponding Walmart orders.
Log filters
Within the Listing and Order log tab, there is a checkbox “Only messages with unique Product ID/Order ID” respectively. It allows you to filter the Listing and Order logs by unique Order/Product ID and description.
If the filter box is checked, the message with the same contents for the same Order/Product ID will be shown once. The number next to the message indicates how many times this type of message appears for your product/order. In this case, the date of the most recent message is displayed as the creation date.
Uncheck the box if you want to see the entire list of Order or Listing logs.
Synchronization logs
Synchronization logs warn you about issues that occurred during M2E Pro Listing, Unmanaged Listing, Order, Marketplace, etc. synchronization.
Also, in the grid, you will see logs about System errors and Fatal exception errors if any occur.
Click More to see the full error description.